Privacy Policy

OnTrack Medical Group Website Privacy Policy

Effective Date: January 2025

​

OnTrack Medical Group (“OnTrack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Website Privacy Policy (“Policy”) describes how we collect, use, store, and disclose information through our website (the “Site”) and any related online services.

​

1. Information We Collect

Personal Identification Information

We may collect personal information from you in a variety of ways, including when you:

Visit our Site

Fill out a form or request an appointment

Subscribe to newsletters or updates

Contact us for information or services

The information we collect may include your name, email address, phone number, address, date of birth, occupation, medical or health-related information you choose to share, or other details relevant to providing services.

You may browse most areas of our Site without submitting any personal information. Submitting personal information is always voluntary, but declining to do so may limit your access to certain features or services.

​

Non-Personal Identification Information

We may collect non-personal information such as your browser type, device type, IP address, operating system, and the date and time of your visit. This helps us understand how visitors use our Site and improve the user experience.

​

2. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies (such as Google Analytics and Facebook Pixel) to:

• Analyze website traffic and user behavior

• Improve performance and functionality

• Personalize content and advertisements

You can choose to disable cookies in your browser settings. However, doing so may affect certain features of the Site.

We do not link cookies or tracking data to identifiable personal information unless you voluntarily submit such data to us.

​

3. How We Use Collected Information

OnTrack Medical Group may collect and use your information for the following purposes:

• To respond to inquiries, requests, or appointment submissions

• To provide and improve services and patient experiences

• To send newsletters, updates, or educational materials (only if you have opted in)

• To personalize your user experience

• To comply with legal or regulatory obligations

We do not sell, rent, or lease your personal information to third parties.

​

4. Information Sharing and Disclosure

We do not share your personal information outside OnTrack Medical Group except in the following circumstances:

• With your consent

• When necessary to provide the product or service you have requested

• With third-party vendors or partners who assist us in operating our website or providing services (these vendors are bound by confidentiality agreements and may not use your data for any other purpose)

• When required by law or to protect the safety of individuals or the public

Examples of third-party services include data analytics tools (such as Google Analytics) and marketing platforms that help us improve user engagement.

​

5. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, or maintain business records.

We implement appropriate administrative, physical, and technical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, password protection, and secure data storage.

While we take reasonable steps to safeguard your data, no system can guarantee complete security. We encourage you to protect your own data by using secure passwords and browsers.

​

6. Children’s Privacy

Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

​

7. Third-Party Links

Our Site may contain links to third-party websites (such as partners, affiliates, or vendors). We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

​

8. User Rights

You have the right to:

• Request access to or correction of your personal information

• Request deletion of your data, subject to legal or contractual obligations

• Unsubscribe from newsletters or marketing communications at any time

To exercise these rights, please contact us at privacy@ontrackmedicalgroup.com.

​

9. Compliance with Laws

OnTrack Medical Group complies with applicable privacy and data protection laws, including the California Consumer Privacy Act (CCPA) and HIPAA (where applicable).

We do not sell or trade personal information and ensure that all vendors handling data maintain appropriate privacy and security standards.

​

10. Changes to This Policy

OnTrack Medical Group may update this Policy periodically. We will post the updated version on this page with a new effective date. Your continued use of our Site after changes are posted signifies your acceptance of those updates.

​

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

OnTrack Medical Group
Email: privacy@ontrackmedicalgroup.com
Address: Mendham, NJ

​

12. Terms and Conditions

This Site is intended for informational and educational purposes only. No doctor-patient relationship is established by your use of this Site. The information provided should not be considered medical advice and should be used only in consultation with a qualified healthcare professional.

OnTrack Medical Group is licensed to practice medicine in the State of New Jersey and does not solicit patients from other states. We make no guarantees or warranties regarding the content on this Site. Unauthorized use or duplication of material without written permission may result in civil or criminal penalties.